Quality assurance of online courses is of prime importance to various stakeholders in higher education. The FIPSE-funded Quality Matters (QM) project has created an inter-institutional continuous improvement process for assuring the quality of online courses. The credibility, reliability, and strength of this process stems from three core features of the project:
1) a process vetted by faculty experts,
2) review criteria and a rubric based in the research literature, national standards of best practice, and instructional design principles, and
3) participation by faculty, instructional designers, and institutions that is voluntary, open, collaborative, and supportive.
Experienced online faculty are trained to use a rubric to review and provide faculty with feedback on their online courses. The rubric consists of elements shown to positively impact student learning. QM then provides instructional design support for implementing suggested improvements. The process and tools are replicable, reliable, scalable, and adaptable to use in a variety of ways and settings.
This presentation will introduce you to the QM project and review rubric and how it can be applied to improve your own online courses as well be incorporated into an institution’s quality assurance activities.
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