If you are experiencing internet access trouble please call Verizon Customer Support at 800-475-7840. Please record your ticket number and call 973 596-5490 and leave the date of call, institution, ticket number, contact person and a brief description for Sheri Prupis.

Details for escalation procedures can be found at: http://www.njedge.net/documents/escalation_procedures_120902.doc

• NJEDge.Net Network Design
• NJEDge.Net Video Architecture
• Internet2/ SEGP topology
• Dial plan diagram (updated Aug 25, 2003)
• Dial plan details
  
  
• Portal Certification
  
  • To schedule portal certification, call (973) 484-4382
  • Video Portal Certification Instructions  
  • What is cascading
  
  
• Click to Meet Premier Training
  • Click to Meet Login page
    
  • Easy instructions for using Click To Meet Premier 
  • Easy instructions for using Click To Meet Premier Calendar version2 
  • Drivers for IBM PC Camera (for Windows 2000 & XP)
  • Presentation Slides  (updated Aug 28, 2003)
    • Content
      
    • Technical Overview
      
    • Click to Meet Premier (CTMP) overview
      
    • CTMP Admin Guide
      
    • CTMP Enduser Guide
      
    • NJEDge Portal CTMP
      If your Institutional abbreviations/Codes are different from the ones shown on slide #4, please contact Charlie McMickle.
  
  
• ITV Room Upgrades 
  
  • Polycom VS4000 (rev2.0) (updated Sep 23, 2003)
  • MAC 500IP
  • Click To Meet
  
  
• Miranda MAC 500IP 
  
  
• Gatekeeper
  • Local Gatekeeper Configuration (updated - Aug 25, 2003)
  
  
• BGP
  • Overview
  • BGP Configuration (see Slide 7)